Charged twice for same game!

i purchased Elder scrolls online: Tamriel edition (£49.99) and when i looked at my purchase history, i have been charged twice (£99.98). I want the game but i want to get a refund on the second accidental charge. How do i ask and get the refund?

 

Question Info


Last updated July 4, 2018 Views 57 Applies to:

Verify duplicate transaction on your account

commerce.microsoft.com/.../Transaction

contact support for cancelation and refund

support.xbox.com/.../contact-us

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the quickest way is to phone support or try the online chat

Paul1708
Xbox Ambassador

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