just got Mortal Kombat off the summer sale on the xbox one store. I just checked my bank account and saw that I was charged twice for it. Any actions I should take to resolve that?
You need to call Xbox Support and request a refund.
They can then verify the duplicate charge and refund you the money.
Everything billing related you'll have to sort with them, but it's no problem at all.
Good luck, and enjoy MK!
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Exactly. Only phone support can handle billing issues. If you live in North America dial 1-800-469-9269