charged my account,but never downloaded

SO I got the free download of Magic 2012. purchased all the packs except the 4.99 one (can't recall the name) I click on it to purchase, and then download. it gets stuck with the swirling "loading" insignia. I hit the xbox button and it returns to the regular screen. I go to redownload and it isn't there. so I got charged for a DLC but it doesn't show, accept on my bank statement. lol :-S.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

If the content does not show in your download/purchase history then contact support using support.xbox.com/contact-us and they can look into your account and the charges biled to you to fix this.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.