Charged multiple times for Limbo

I logged on today and tried to purchase Limbo, but received an error message saying that the content was currently unavailable. I waited for about a minute and tried again and received a different error message saying that my account was locked from making purchases. I deleted my profile, cleared my cache, redownloaded my profile and tried again and finally managed to successfully purchase and download Limbo... but when I checked my account, I had been billed for it 3 times.


Normally I would assume I need to call the billing department, but the Xbox support page led me here. Please help? :)

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:
Answer

Sorry but you would need to phone support for your region.They are the only ones who can access your account & sort out billing issues.

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