charged for BioShock 2, but game did not download!

I just purchased BioShock 2 on xbox live using Paypal and it said  " this action cannot be performed at this time please try again later."

Right after that I received an email from *** Email address is removed for privacy *** with my receipt for the purchased game.   It is not in my download history or showing that I ever bought the game, but I have been charged. 

Please help!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Called Xbox support.  Everything is fixed.

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