Charged 3 times.

I recently resubscribed on my debit card as i finally got a job and got a paid.

However on my Statement i got charged 3 times from Xbox Live.

30 Sep 2011 POS **** 28SEP11 , MICROSOFT *XBOX , LIVE , 0800 587 1102 LU - 11.98
30 Sep 2011 POS **** 28SEP11 , MICROSOFT *XBOX , LIVE , 0800 587 1102 LU - 5.99

As you can see , one is a double charge and one is just for the month i just subscribed to..  Is there an explanation for this?

I also have another account i used to be subscribed to which i've forgot the email for and the account isn't on my Xbox so i can't check if that is paying for membership..

Hope you can help,

Thanks

Luke

 

Question Info


Last updated July 4, 2018 Views 108 Applies to:

For billing issues you would have to call support.

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Hey Luke. I'm a little confused, you say you got charged three times, but you only put up two line items. You can see every item you purchase on your account by visiting https://billing.microsoft.com. If you feel there is a discrepancy though, please contact phone support (support.xbox.com/contact-us) for more assistance.

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