Channels won't change with new cable box

I got a new cable box from Comcast - it's a Pace PR150BNM. I set it up in the Settings as the type of cable box and tried Guided set up. none of the power off commands worked. I know the IR blaster is working because the xbox still turns my tv volume up and down. Any help is appreciated.

 

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Last updated July 4, 2018 Views 20 Applies to: