We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Hey there, Alaxsz! I'm very sorry to see if you are still running into this issue! This is definitely a weird one.
First, you will want to make sure your account and console regions match the region that you are physically located in. Some items are region locked on the 360, and if you are trying to download something from a marketplace for another region, you can run
into errors like this. If you need to set up a region migration, you will want to
change the region of your Xbox Live account.
If you have everything set up appropriately, then clarifying what exactly you are running into will help us out a lot. When you say you cannot select the item, do you mean in your game, or do you mean you are unable to select it somewhere in the dashboard?
Post back and let us know exactly what you are running into, and we'll see if we can figure out how to get that working for you! :)
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