Carnival Games: Monkey See Monkey Do DLC PACK 1 DOESN'T WORK! HELP OR REFUND!

Hey folks,

I gotta say, this Carnival Games game is driving me bonkers.  The controls are not geared towards kids, although the game is... me and my four year old daughter are having a tough time just getting the thing working.  The one thing she DOES enjoy on the game is the Monkey See Monkey Do dance portion.  So we downloaded the DLC PACK 1 (Devil Went Down To Georgia and other songs) for the bonus dancing section.

When we start that bonus section, NO MUSIC plays... AND nothing you can do (me or my four year old) registers for scoring.  The monkey just dances around on the screen like a maniac... no scoring (good or bad), and NO MUSIC. 

Anyone else with this issue?  Any idea how to get a refund of 400 points???

Thanks in advance,

A Kinect Fan... When It's Working

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there Ryan! I'm sorry to hear about this issue. If you haven't already, can you try deleting the game and DLC entirely, clearing your system cache (support.xbox.com/.../clear-system-cache), restarting the console, and then installing/downloading everything again. Let us know if that helps, thanks!

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I've had the same problem with that dlc. I've done the suggestion above and it still won't fix it. : ( I want to play the monkey songs.....

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my costerama pack works fine though....

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I just tried it a second time and it seems to be working now. The second time I restarted again after re-downloading the dlc.. I dunno if that's what did it or what...hope it stays fixed ._.

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