Can't purchase MS Points with VISA debit card

I keep getting the same error message when I try to use my debit card on Live: "Sorry. An error has occurred during the transaction. Please try again later."

 

Not sure what the problem is. I've checked all of my personal info(including region) and everything matches up. And the card is definitely fine. Use it nearly every day at multiple places. Any help would be appreciated. Trying to get the Rockstar Pass before tomorrow.

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Try removing and re-adding your payment method. Try using a different payment method. Are you getting any other error messages or codes? You can also check on https://billing.microsoft.com to see if there is any issues with your account.

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Debit cards can't be used

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I can assure you that this isn't true, as I use a debit card on my own account for purchasing. If you are having some kind of issue with your payment method or with purchasing, please do let us know so we can assist you. Thanks!

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I have the same issue, my VISA Debit just isn't accepted. Tried adding it online here rather than via the console and it seems to reject the card number itself rather than any other info required. 

Why isn't it accepted!!

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