Can't purchase GOLD

Today I've added my VISA Card to my xbox live account, and when I'm going to purchase the premium subscription I get the following message.

This action can not be done at this time. Please try again later. For more information,visit http://www.xbox.com/support.

 

I don't know if there is any technical problem with the purchase system or something.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What kind of Visa card is it? A majority of "pre-paid debit" cards will not work for XBL subscriptions. Also if it is a CC where you get deposits of unemployment, child support, tax refund, etc they don't work either. The best bet is to use an actual debit or CC from a bank or credit union. You can also buy a pre-paid XBL subscription card at most local retailers.

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Glad to see that I am not the only one having this issue. I have been trying to upgrade for about a week now and keep getting this same message. I have contacted xbox and have not heard back from them yet on how to fix this issue. If you happen to find a solution please let me know and I will let you know if I do.  My husbands acct expires tomorrow and he is gonna be one ticked man if they don't get this resolved!

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