Hey YourEvilMonkey! That error code usually means that the payment method is invalid (which I'm sure you guessed), but the crucial indicator here is that error you're seeing on Xbox.com. In order to resolve this issue you'll need to reach out to our Phone
support team, specifically the Billing department! The best way to reach them is to visit our
contact us page, follow the prompts and request a call. Let us know how the call goes! :)
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