Cant Purchase Gold account.

I'm trying to setup my account with PayPal. But I get this error code. "80169EB6"

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey YourEvilMonkey! That error code usually means that the payment method is invalid (which I'm sure you guessed), but  the crucial indicator here is that error you're seeing on Xbox.com. In order to resolve this issue you'll need to reach out to our Phone support team, specifically the Billing department! The best way to reach them is to visit our contact us page, follow the prompts and request a call. Let us know how the call goes! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

does the region of your creditcard match the region of your account

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

similar issue here trying to update my info

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

When I click on Join Xbox Live from the website instead of the console I get:

date: 2/13/2013 7:55:15 PM

code: 1D090A12F09DE70

s:  wI5GANt6yHWle1DHf5Cx9w==

id:  300498eb-e061-440b-a542-1c4f71ad7793

req:  2d819358-57ae-4d7a-9420-00ae168815e9

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.