Cant play downloaded video

I purchased mumford and sons I will wait and after much trouble downloading it i finally got it to download but it will not play it acts like its going to but the time says 00:00/00:00 on the video time. Ive deleted it downloaded it again cleared cache tried everyhing. I can only download it another time and then ive used my five downloads that are authorized. this is an obvious gliche.
 

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Last updated July 4, 2018 Views 5 Applies to:

Hey there, RANGERSEATON. Thanks for bringing your question to the forums. Do you see any error codes or messages when you play the video? Have you noticed this happen with any other titles, or is it just the one?

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