Can't play downloaded game

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Don't know why, but IE9 won't post the content.  Here is my original post:

Game or add-on you are having issues with.

Halo:  Combat Evolved

Date you bought the content.

6/4/11

Purchased with points or credit card?

Don't Know

Specific issue you are having.

When I try to launch the game, I get the following error:

"The game couldn't start.  Try downloading the game again"

Any error code or message you are receiving.

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Hey mate, do you have an HDD in your console? If so, what size? When was it purchased, and where was it purchased from?

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I have a 250GB hard drive in it.  I purchased it from a local store about 1-2 months ago.  I have demo games that I've downloaded that work fine.

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What store in particular? Issues can arise if the drive is second hand (and a lot of those imitation drives look almost exactly like the real thing), or if a non first-party cable is used on the drive. The best way to test this would be to try the game on a friend's console who bought their HDD with the console, as well as trying a different Xbox Original game on your console.

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Why would the hard drive work for other games, but not for a downloaded Halo game?  How can I get my money back for a game that doesn't work?

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