Game or add-on you are having issues with. - Saints Row 2
Date you bought the content. - 8.6.11
Purchased with points or credit card? - Credit Card
Specific issue you are having. - When I launch the game, it locks up right after I select 'new game'.
Any error code or message you are receiving. - None
I have deleted it and reinstalled it, cleared my cache, installed it to a different HDD... every time it freezes in the exact same spot. You can look at all the menus but once you actually click on something, it locks up the xbox. I do not have this issue with any of my arcade games or my other full game downloads. Any help is appreciated, as I spent $19.99 on this.