Can't Play Downloaded game

Game or add-on you are having issues with. - Saints Row 2
Date you bought the content. - 8.6.11
Purchased with points or credit card? - Credit Card
Specific issue you are having. - When I launch the game, it locks up right after I select 'new game'. 
Any error code or message you are receiving. - None

I have deleted it and reinstalled it, cleared my cache, installed it to a different HDD... every time it freezes in the exact same spot. You can look at all the menus but once you actually click on something, it locks up the xbox. I do not have this issue with any of my arcade games or my other full game downloads. Any help is appreciated, as I spent $19.99 on this. 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Can you try the re-install in exactly this order: delete game, clear cache, restart console, re-download.

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Yea, I tried using a different HDD. I even started playing the game with my friends physical copy, then tried to load his save with my downloaded copy. When I loaded it up, it still freezes up once you hit "continue" or "new game" or anything else. I cant  even join someone else's co-op game through an invite.

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So you have yet to create a save file, correct? You can't even start the game? Can other users load the game? Have you tried downloading it to a different storage device (HDD or USB)?

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