Can't Play Call of Duty: Modern Warfare

This is my second post, as my first post is not listed here from this morning.   My son was playing this game on XBox Live, and a player named HEAFURRYFRIEND admitted to hacking into the game, putting my son back down to level 1, and then rendering the game useless.   He has threatened to hack his friends' as well.   Furthermore, he put lewd comments on the board regarding my son.

I would like HEAFURRYFRIEND banned and my  son's game restored.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Read this - forums.xbox.com/.../8203.aspx

As far as the other user, you'll need to file a complaint via the console in order for the enforcement team to take a look and take the appropriate action. Calling out other gamers is not allowed on the forums.

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Their is nothing Xbox can do Regarding your Level issue you will need to contact the developers directly to see if they will help you, and in the Hacked games you should dashboard immediately to insure nothing happens to your Level, Stats, Etc.

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Thank you for your responses.

I had originally called the 1-800 number on this site, and the customer service rep actually directed me to post exactly what I did.   I'll try to take an alternate route.

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