Can't pay for points with Paypal

I'm trying to buy Microsoft Points with my Paypal account and getting the following message:

This action cannot be performed at this time. Please try again later. For more information, go to http://www.xbox.com/support.

 


 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

There is an problem with the Marketplace service atm - They said it should be up in 24hrs last night. Try again tonight.

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Hi there.

Still doesn't work. I'm getting the same message all the time.

This action cannot be performed at this time. Please try again later. For more information, go to http://www.xbox.com/support.

date: 05/07/2011 10:58:11

code: FFFFFFFF0000006C

s: FoZp4OAffWk2ZXTpB83kgg==

id: e3d66e52-0304-487f-bd28-34792d8a2c39

req: ea975c54-5ebb-4106-bf0b-6dadf97ca4fa

Does this mean that I can't buy the points with Paypal at all?

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You may want to contact support directly at 8004MYXBOX and see about adding it that way.

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I have been trying for several weeks to purchase MS points on my console and on xbox.com

When I try online on xbox.com I get the following message:

This action cannot be performed at this time. Please try again later. For more information, go to http://www.xbox.com/support.

date:7/21/2011 3:40:18 PM

code:FFFFFFFF0000006C

s:RZCQ5XF07VBUJ4UMHn0ZPA==

id:d133d87d-043c-48ed-abf2-36b5a55c8d68

req:474bfea0-ae04-4bda-a0c8-6adba594a8cb

When I try my Paypal account, I get:

We cannot complete your request now, please try again later.

Message 40001

When I try on the Console, I get something as generic as:

try again later

So then I figured well let me go buy the MS points from the retail store and put the codes in.  Well I couldn't do that either, just said try again later.  Called MS everything checked out OK with the codes and support checked my account for any violations, which I had none.  I checked all my personal information and all of that has not changed and my credit card has not expired.  Support had to add the points manually.

So I tried again to purchase Points and can not :-(

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When you get the 40001 error, are you trying to add your Paypal account, or purchase something with it? If you are having issues with multiple payment methods, I would suggest calling phone support in your region (support.xbox.com/.../contact-us.aspx) for more help.

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