can't download m rated content

i tried to contact xbox support and did what they said and turned off all those damn family settings and followed this thread but i still can't download the halo reach demo because of age restrictions, and the same thing happens to me when i try to download any other free m rated content... help please

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

is your account still a child account, if you are 18 or over you have to promote it to an adult account to access most M rated (or RP aka ratings pending) content

support.microsoft.com/.../945418

hope that helps!

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when xbox tells you how to change your family settings thats to do with PURCHASED content

not a demo which is NOT a purchased content

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my account is a child account

is there no way i can download m rated content except for making a new account that is over 18 years old?

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yep

it doesn't need to be gold except for exclusives

 

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yes but if you create an account with a false age it is against the terms of service, you will have to wait till you are 18 and promote the account you have now.

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ok thanks everyone i'll solve this somehow

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