can't download lego star wars the complete saga

I can't download  lego star wars the complete saga on Xbox one.I have a valid xbox live gold .the error is: "Your purchase cannot be completed at this time. Please try again"

 

Question Info


Last updated July 3, 2018 Views 20 Applies to:

Hey everyone,

 

In order to acquire LEGO Star Wars, you must have a credit card on file to complete the 'purchase'. Even if the content is free, a card on file is required for all Xbox 360 game purchases. Additionally, if you are on a child account you will either need to make the purchase on an Xbox 360 console or the parent account will need to acquire the game.

 

For further account/billing assistance, please feel free to reach out to our phone and chat support team through our Contact Us page due to our forums being public.

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