Can't download Escalation - East coast Canada

I bought the Escalation Map Pack, the points was take out, when it went to Downlaod it always says : Can't donwload Escalation. Im curently in the East coast of Canada. I bought the game and the xbox in the same city im living. Even my gamertag region is set for Canada. Im totally clueless of what I can do. I'ved try a couples time to re-downlaod it after i delete the "incomplate" add-on. I went in the USA for couples days last week and I was able to used the map pack when i recovered my gamertag at my familly xbox but back in Quebec-Canada I can't. Any idea ?!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

read that post first

forums.xbox.com/.../34.aspx

then this one

forums.xbox.com/.../33.aspx

very very important

Your account region was set when you first set up your Gamertag and can be checked by going to https://billing.microsoft.com and clicking on “Personal Information

changing the email address doesnt change the region of the account

to be honest it sounds like you have an american account (please check the billing website to be sure)

if you can confirm this and both articles fail to assist you please Post this info

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