cant download a game pleas help

i go to download the game using paypal and i always get status code:8382025C pleas help

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Greetings, PrxG! Thank you for bringing your question to us. Let's see what we can do to get to the bottom of this. First off, what game are you trying to download and have you ever experienced this issue before? Can you do me a favor and logon to https://billing.microsoft.com and let me know if any error messages appear? If PayPal is your primary payment method you may want to try adding a credit card as well to see if that resolves the problem. For more information about managing payment options, check out this sticky: forums.xbox.com/.../153161.aspx. Keep me posted! :)

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