Cant dowload/buy a single game for xbox one?

Hello,

I have a problem whit the xbox one. I have a xbox 360, xbox live there are no problems.

I always use a prepaid card. I redeem the points on xbox.com Now i have a Xbox one and want downloading some games. I got on my gamertag eneugh money for the game but the xbox one tells me i need to add a credit card. I have eneug money on my gamertag.

Regards,

Sintclair

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What is the amount of the game and how much do you have on the tag?  The reason I'm asking is because now that the system has switched to currency you need to pay tax on your purchases.  When purchasing items on the console it will take the first amount of payment from the currency and then, if there is anything owing, it will take from an alternate payment source such as credit card or paypal.

Also, if you are trying to purchase the item from the website you should know that the site is not yet set up to accept currency as payment for items.

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I got enough money -+ €100 the games are €70,-- Paypal does not work on xbox one :@.

Just boring less payment options than xbox360?

I only redeem the code's via xbox.com becaus its a lot faster whit a keybord 25 numbers :)

Sintclair

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Ok, if you're having issue purchasing items then you should give support a call and see if there's an issue right now.

support.xbox.com/contact-us

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Maybe i discovered my problem. The xbox one is not out here and i play on english /irland. i think thats my problem right now.

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