Cant buy xbox live

Okay so im trying to buy xbox live with a visa and it lets me add the card but when i try purchase something a message pops up saying "sorry, there's an issue with your account to fix the problem, visit https://account.live.com or choose a different payment method" but all the details are correct can anybody help me please?

 

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Last updated July 4, 2018 Views 1 Applies to:

try checking the billing site at https://billing.microsoft.com for any errors. If you still can't find anything, try calling support and talk to billing.

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