Cant buy microsoft points?

When I try to buy the Microsoft points on the xbox I don't get the option and when i try to buy them on the Microsoft website it says the action cannot be completed at the time. Is it because I am doing the beta program for the xbox?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hello,

Are you apart of the dashboard beta? If so, this could be related and you would need to post in the private beta forums here.

Please Note: If you do not have access to that section just yet but you are apart of the beta please be patient as forum support agents are adding people manually every day.

If you're not apart of the private beta, but you've downloaded your profile onto a persons console who is then you're going to be in the same situation as well.

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If you're not in the private beta, and you haven't downloaded your profile onto anyone's console that has the private beta then please reply and we'll see what we can do to help with this issue. 

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i have the very same issue and have no acess to beta can someone add me into the beta so i can resolve this issue as it is becoming highly irritating

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I am not part of the beta, but a friend is.  Is there any way to remove ones self from the bets?  They have points they cannot use because of being on the beta.

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No, there is no way to remove yourself from there. If you downloaded your profile to that persons console then you would only be able to purchase content on that console.

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