cant buy microsoft points

For some reason I can't get the points, I have bought from Xbox before with the same card and it hasnt done this before, and only when I accept does it tell me it cant receive my xbox information, the code is: 80169D94. Please help :O


Question Info

Last updated July 4, 2018 Views 6 Applies to:

That code usually means your account has been locked from making purchases. Go to to update your information and then call support and talk to billing to have them help you unlock it.

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