Can't buy Microsoft points

Everytime I try to buy points on either the dash board or online on the site I'm not able to it gives me an error code and say that Xbox isn't isn't allowed to do that at this  I was just wondering if it was just me or if this is going on for others too. sorry just noticed this was in the wrong forum and I don't know how to remove it

 

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Last updated July 4, 2018 Views 3 Applies to:

Are you getting an error message that says, "Can't authorize the selected payment option.  Please select a different payment option or add a new one." cause that's what I'm getting when I'm trying to add points to my account?  A similar message happened to me when I tried purchasing points via Xbox.com today and it said, "Your credit card could not be authorized. Please contact your credit card provider, or enter a different credit card."  Even I don't know what's going on.  I think Xbox has to fix this.  Unfortunately, I don't know the answer to this problem.

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Also, is anyone else getting this same error message?

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Never mind.  The problem somehow has been fixed. : )

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My Problem has been fixed I called up Microsoft support and they took care of me in a quick and timely manner well being very polite about it best support call I ever had

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Yeah, right now i can't add points because of the same reason as AkumaisRyusDad but i guess i will wait for a bit to see if it somehow fixes before calling anyone.

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Me either. I tried doing it online also and it wouldnt let me so ill keep trying and see what happens. When i do it online it wont even let me select another card to pay with. I just bought alice madness returns and ive been trying to download the extras and its kinda frustrating.

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Well i've tried both on this site and on the xbox and on both i can choose the credit card i want to use but it still shows the same error message.  I am going to wait out this day and some  of the next to call anybody.

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Have you tried starting with the Purchasing Sticky post? Make sure you try all the suggestions there and if it isn't working, post back here with the requested info. forums.xbox.com/.../32.aspx

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