Can't Add Points ?

Title says all. Every time I try I get the message "Can't Authorize the selected payment option. Please select a different payment option or add a new one."

I've tried 2 Different PayPal accounts and my card - All 3 got the same message back. I've already got 1,000 points off one PayPal, But why doesnt it let me just get the last 500? -.-

Yes - everything ive tried paying with has good balance and works fine everywhere else.

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Call your Bank cards and see what the transaction details are; This will give you something to call support about and have them start a trouble ticket.

This happened to me - about a week later I was able to do the transaction.

Point cards are usually your best choice b/c you can find them for cheaper then retail.

Sometimes someone moves the cheese and breaks the maze!

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Are you trying this from the console or Xbox.com?

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Got the same answer from both, xbox and the website. I think I'll just be better off buying prepaid cards from now on.

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If you have the same issue with multiple payment methods, you should call up phone support in your region for more information and help. support.xbox.com/.../contact-us.aspx

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