Can't Add Microsoft Ponts from my credit card

Hi,

 

When i try to add Microsoft point to my account the error code is 80169d94

i have contact the phone support and my number of pratical is   1157273838

 

 

Please help me for  this problem

 

thanks

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Sounds like your purchasing privileges have been suspended by billing.  Support can't help with this you would have had to speak with billing.  However, in the meantime, go to billing.microsoft.com and check to make sure that your account information exactly matches your credit card information.  If it does not that will be the reason you can't do anything.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Make sure your Gamertag/passport has the same nam and address where the Credit Card is registered. Pay attention to the NAME on the card!!!

MozzKhan

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.