Cannot sign in due to "not valid" game key

Hi,

I've been running circles in here trying to figure out where I contact Live about a game key claiming to be invalid. It's a retail copy of Batman: Arkham City. It worked fine through the installation and online activation, but signing into Live, it claims it's invalid. Does anyone have a link or hint? Preferably direct, as the Support function is.... frustratingly useless. 

Thanks.

Ps: It's a PC game, but figured it was fine here, as it's the Live sign-up, nothing else, that's non-functional. 

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Can you let me know where you bought the game from? You might need to contact the retailer and tell them they gave you a bad key.

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Hi,

 

But anyway, you maybe should create your topic in the right section: Game For Windows - PC Games - Technical Support

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Honestly you should contact the retailer first to make sure if the code is valid. If its good on their end then contact Microsoft support to get it working.

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I had the same issue with Halo Vista. This is caused by numerous installs. Call support and they will reissue you with a key.

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