Cannot see my credit card on XBOX ONE

Hi,

I live in Israel and I got XBOX ONE as a gift from family in the US.

I've created account in outlook.com (*** Email address is removed for privacy ***) and added my credit card details.

I can see all the details of my credit card using web browser from my computer.

Here is my problem - I am able to sign into my account from the XBOX ONE console, but I cannot see my credit card details or billing info.

As a result, I cannot purchase anything from the market place.

My guess this is due to the fact that my console is designed for US/C region and I live in Israel. When I first set up the console, it asked me where I live, Israel was not an option so I chose United State instead.

If anyone can help, I'll appreciate it.

(I must admit that this whole zone requirements is old fashioned and to be honest quite stupid - we have cellulars with iOS and Adroid and travelled the world enough and never encountered any zone restrictions).

I tried to do a reset to the console, but this did not help either (settings -> Disc -> Reset to factory default)

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

You need a credit card from the US or set up a PayPal account to get it working. Since the console thinks you live in the US it won't accept any other payment method.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You mean to say that it does not accept international cards ?

Also, I have a PayPal account, but the only option I have is credit card.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.