Cannot purchase Microsoft points

I have tried 3 different credit cards and 2 different PayPal accounts and I keep getting a message that the payment method cannot be authorized. Can somebody help me rectify this problem.

Thanks,

James

 

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Last updated July 4, 2018 Views 0 Applies to:

I am having same problem. I even added a new card but still cannot purchase points.

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If you are having issues with multiple payment methods, please contact phone support (support.xbox.com/contact-us) to inquire about any issues that might be causing this.

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