Cannot play Ea games online

I cannot play any Ea games online as it says I am too young.

After emailing Ea about this case they have told me to contact Xbox about this case as apparently you can help further.

So is their anything Xbox can do about this?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Nope. EA have a rule that says you must be 13+ going by the date of birth you entered before you're allowed to play on their servers. If you're too young then you're too young and will have to wait because you can't change your date of birth once entered.

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But I am 14 and put in my real age when entering my date of birth

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I had to contact EA about my age.  It was set to 3 years old and I am 30+ years.  When they asked if I had children, I said yes.  Then they told me the child set up the account.

 

I told them my child was one year old ( at the time) so if you are going to give the run around then I will need your name, ref# etc.  I am done talking to you........needless to say I got them to change the age on the account after I got someone else on the phone.

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