Cannot make in-game purchase with Microsoft Account balance

When I try to make an in-game purchase in World of Tanks for Xbox  360, using a combination of my Microsoft Account balance plus a credit card or PayPal, I get error status code 801908843.

If I make a purchase with just a credit card, it works.  If I make a purchase with Microsoft Account plus credit card, it fails.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

You might want to reach out to Wargaming (the devs) to see if this is a known issue on their end.

The error code you quoted has too many digits, it should be eight digits in length, and thus I cannot find any information on it. Maybe when you can give us the correct error code it will be clearer what the issue is, whether it is in fact on the MS/Xbox end.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Correction, it is status code 80190843.  What does it mean?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Have had the same problem all day even after its bee resolved just added money and now i can buy anything except with credit card.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.