I'm attempting to download the latest DLC for Call of Duty Black Ops II (Apocalypse). I am a Season Pass holder and have succeessfully downloaded all previous DLC.
The first oddity is the selection menu on the in-game store menu. Upon selecting my other DLC content, I would be provided with a menu which has four selctions: Overview, (Map Pack Title), Confirm Purchase, and Cancel. However, when I select the Apocalypse Map Pack, it now shows five selections: Overview, Apocalypse, Apocalypse, Confirm Purchase, Cancel. For some reason, it is showing the Apocalypse Map Pack twice in this selection menu. I should also note that in the Overview tab, it shows a total required space of 3.96 GB, which is twice the amount needed for the Apocalypse Map Pack (1.8 GB). I've attempted this in different menus, including Zombies Menu, Multiplayer Menu, and various pop-up menus that ask me to download the content, all with the same results.
When I select 'Confirm Purchase', I am met with the following Xbox Live error message:
"Sorry, something went wrong. If you're trying to redeem a code, fill out your account's billing info and try again. If you're trying to watch a video, either the file is corrupted or we don't recognize the format.
Find more info by looking up status code 80070057 at www.xbox.com/errorhelp."
I then select 'OK'. Now, when I go into my Active Downloads, it shows the download has started for the DLC. After the download gets to 99%, it drops back down to 97%. It keeps doing this for some time until a message finally appears saying "Cannot Download".
I'm attempting to download this content onto my hard drive which still has over 250 GB left on it. The region that I live in is California.
I've checked the forums as well as the suggestions on this website and have done the following to no avail:
Double checked and confirmed my billing info
Canceled the download.
Deleted the content from my hard drive.
Cleared the system cache.
Turned off the console for 1 minute, then restarted it.
Attempted re-downloading from download history. (The item does not appear in my download history).
Performed speed test as suggested. My results: http://www.speedtest.net/result/2964753115.png
Unplugged my modem and router. Waited 1 minute. Plugged in Modem. Allowed all lights to appear. Plugged in Router. (I'm using a Wired connection to my Xbox from my router).
I only play this game for the Zombies mode, so when I attempted to go into the Multiplayer menu today to access the store from there, I found that I needed to download Nuketown 2025 in order to proceed. I went to the store and downloaded Nuketown 2025 with no problems whatsoever. I have a strong feeling that my main problem lies with the double Apocalypse tabs on my Map Pack selection menu. Any further advice would be greatly appreciated. I'll continue browsing the forums to see if any else has come across this issue.