Cannot download any content due to region error(New Zealand)

First things first my account is a child account and I will be able to promote it next year, the problem is that when I try to download ANY demos etc, the following message appears: "Downloads are prohibited for child accounts in your region".

I have family settings 'enabled' with all settings set to 'allowed' but still I cannot download anything.

Apparently all child accounts from New Zealand are affected by this problem for the past 2 years.

Account Reigon: New Zealand.

Physical Reigon: Auckland.

ISP: Slingshot.

Content you are trying to download: All.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Physical Region: Auckland, New Zealand

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demos require an adult account due to government laws on ads

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I have the same issue, but I am trying to download youtube app on my main (adult) account.  I can download demos etc, but the youtube app does not appear for me to download.  But when I sign in as one of my children, I can see the youtube app and get to the point to download it, but then say I can't as a child account.  I even changed them to adults and waited 24hrs (as it siad it may take up to 4 hrs to update, but still no good.

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