Cannot add my card to purchase DLC

Basically, I've recently set up an account due to windows 8 coming with games linked to Xbox. I am now attempting to purchase DLC's and so need to add a payment option. Every time i give the information for my debit card, it tells me there is something wrong with the card, placing red boxes around the card number (not the CVV) as well as the cardholder name, and all address info. I know this is not an issue with my card, I have used it for online purchases as well as several MMO's. Am looking for any information on how to add my card as up until now my experience with both windows 8 and your games system on it has been very good.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Try to add your card on this MS-site: https://commerce.microsoft.com

After signing-in you can add or edit your card or edit your personal informations.

*** Volunteer Moderator & Xbox MVP ***

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Have you tried the online billing centre in the link below? Sorry not sure where you have tried yet.

https://billing.microsoft.com/

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