CANCEL MY ACCOUNT> why cant i just email u

I cancelled my xbox zune music pass around the time I cancelled my credit card. I got an email back saying my membership is good thru april 31st. now I got an email basically saying they couldn't bill my credit card and my account will end may 1st. that's fine. all I want to do is cancel my pass. thanks


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hey korbellen,

Sorry about the frustration. Are you able to head over to THIS LINK and cancel the music pass on the right side, where it mentions managing your subscriptions?

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