can't use my dlc

So I'm trying to buy "Uprising" dlc for Call of Duty Black Ops 2 and when I try to confirm purchase it says that I can't because the credit information is wrong. Then when I check my active downloads it says that the dlc is downloading and when it finishes it says that it can't download the dlc. Help Please!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Hey there Slushburger,

Sorry to hear you're having issues with your purchase.

It looks like you were able to get in touch with Phone Support. Were you able to get things sorted out there?

They should have given you a couple of solutions and a service number. If you have further questions about this issue please reach back out to them as they will be best equipped to assist you with this. 

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