can't use gift card

I've just bought a gift card and redeemed the code to my Microsoft account. Although my account says that I have 10euros ,  I cannot purchase an one month gold card.

My account is in Greece as well as the region I am connecting from.I hope you can help me.Thank you in advance for your time and have A HAPPY NEW YEAR!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

DINAKI,

 Unfortunately, this isn't anything you are doing wrong but at this time currency in your Microsoft Account can't be used to purchase an Xbox Live Gold Membership, which is stated in their Currency FAQ. For now you will need to purchase an Xbox Live Membership Card from a local retailer or use another payment option to purchase the membership online or via your console. Hope this answers your question!

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Gold can only be purchased with a credit card/paypal or by purchasing a prepaid gold card. Currency in your account cannot be used to purchase a gold subscription.

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