Can't unlock shout, bug?

I found a word wall and I'm trying to unlock this shout, it wont let me and the prompt says it requires a dragon soul, but I have 3 dragon souls! Is this a bug? I noticed another thread on the forums, about bethesda warning us not to instal skyrim to our hard drives until the patch, could this be a cause of it? I installed it and the only problem I have encountered is the texture issue that alot of Xbox players are experiencing. I'm hoping that if I uninstall the game it will fix the issue, but I doubt it. Any word from bethesda as to when the patch will be released?

 

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Last updated July 4, 2018 Views 0 Applies to:

You have to highlight the shout you want to unlock press X and it will ask you if you want to unlock it

Have you talked to the grey beards yet? Try that, i haven't experienced the issue.

You need to do the Graybeard quest that teaches you about shouts.