can't redeem my codes

Hello,

i have problem with my codes. I have 3 of them, already spoke to Your support and Advocacy team, they told me to contact You via this forum.

case number [Mod Removed]

I can't redeem my codes. They were walid till last day of FEB.

Regards,

Michal

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi there,

What codes are you trying to redeem? Live subscription, downloadable content, etc.?

How long have you been having trouble trying to redeem the codes?

FYI, posting case numbers in the public forums isn't advised and the case number is relevant only to phone support team.

Let us know more details so we better assist.

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Hi

I gave you case number because i hoped that will save my describing this case for god knows how many times (via phone, few times via chat and on twitter). Some of your collegues on chat has told me that i can give this number, it will help you to solve this. Sorry - im loosing my time every time im contacing your support (almost month!).

But let us comeback to the case:

It was codes that i can redeem on cash in MS Xbox.

How long? They were valid till last day of FEB, and i've been trying to redeem them on that day.

FYI: i was on holidays, so you had to wait for my answear.

Sorry if i'm a bit rude, bud believe me, this is not the way that i want to be treated when i'm contacting any support.

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I just bought a 100 dollar gift card and it says redeem. Once I do it's says error. please help meeee

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Try out the following steps listed in the article below.

support.xbox.com/.../prepaid-code-errors

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They were valid till last day of FEB, so that won't help me

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How did I get a currency $$$$$$ code?

all I want is to redeem my xbox card

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I have bought 25 USD and redeemed it to my account but unfortunately there is no 25 USD in my account balance

Help please

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Dera MS support. You still didn't helped me.

As I assume You totally dont care about that. I lost few hours on contacting You via mobile, chat and forum and still got nothing.

Do You have any supervisor? I dont know what should i do. Maybe just throw out Xbox and try Sony?

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