Can't Purchase/add points because of "unothorized paiement option"

hi everybody,

I get this week end a Xbox360 in occasion. I have created my xbox live account today and I tried to purchase some games on the XBLA.

for that, I linked my Paypal account to my Xbox live account and I tried to purchase some MS points. unfortunatelly, both on the console and on the website, I have this error message :

"impossible to authorize the selected paiement option. select an other paiement option or add a new one"

(it is the traduction in english of my message in french, so it may be differ a little with the "official" message, but it's the global idea).

after that, I removed my paypal account and tried again, but the same message appeared, both on website and on my console again. So I try to enter my credit card, but it didn't work too, and I received the same message... finally I tried to link for the third time my paypal account after verification of all my personnal informations, but once more, I received this message.

I precise that my paypal account and my credit card work perfectly. I have not any problem with my bank and I made some purchases on ebay with paypal these last weeks and it worked perfectly.

hoping you will be able to help me,



Question Info

Last updated July 4, 2018 Views 0 Applies to:

Have you tried adding just the Paypal account to LIVE, or multiple methods? Do you get the same error for all methods?

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