Can't Purchase Borderlands 2 Ultimate Vault Hunter Packs 1 and 2

I tried purchasing the UVHP 1 for Borderlands 2 and got the message

"Sorry
Your purchase cannot be completed at this time. Please try again"
I tried purchasing the UVHP 2 for the same game and received the same message. I tried both again the next day, and still got this message. It has been 2 days, and this message still occurs when i try to purchase. My credit card is valid and unexpired, and i already bought another DLC for the same game on September 6th with the same credit card. Please help me understand the problem so i can purchase these DLC packs, i would very much like to enjoy my game with these add-ons
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Have you tried making the purchase at Xbox.com instead of on the console?

It might also be helpful to have Xbox Support check your account for possible declined transactions in order to determine why the purchase is failing.

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