Can't play NBA Jam OFE!

My console freezes every time I try to play the game NBA Jam OFE. Already tried downloading it again from the marketplace and it still won't work.

Game or add-on you are having issues with: NBA Jam On Fire Edition.

Date you bought the content: 10/5/11.

Purchased with points or credit card: Points.

Specific issue you are having: Console freezes on the game title screen.

Any error code or message you are receiving: No error message or code.

 

Question Info


Last updated July 4, 2018 Views 60 Applies to:

Try clearing the system cache are completely removing the game from your hard drive.

Then download again, worked for me with Halo DLC.

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Clearing the cache wont solve the problem. Delete you game save files - not the game and it won't freeze again. It is a game bug - no patch yet.

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Hey there Reikoku! I understand you are having some trouble playing NBA Jam. Before you do away with your save files, can you ensure that you have tried these steps in this order: delete game > clear system cache > restart console > download from download history.

Another test we can try is to remove your Hard Drive (while the system is off) and try using just a properly formatted USB device (forums.xbox.com/.../153178.aspx) to download and play the game. If that does work, there may be an issue with your Hard Drive. Let us know how it goes, thanks!

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This also happens on Xbox One...

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