Can't play as jason vohrees

Hey, I was able to play as Jason Vohrees since the day he was dropped.

The day Tanya was released I have been unable to play as Jason.

I can move the file and copy it. But I cannot uninstall it completely or play as him (i think the file is corrupted)

I can uninstall mlx, i've tried the power cycle, unplugging the system completely for a couple mins.

Nothing fixes it, only thing I can do is a big system restore and re download everything I guess. I really don't wanna do that......

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there mjschlosser!

Sorry to hear about the issue! Let's begin by following these steps:

  • Highlight the 'Mortal Kombat X' icon in 'My games & apps' and press the Menu button on your Xbox One controller.
  • In the pop-up menu, select 'Manage game'.

Once you have navigated to the 'Manage game' screen for Mortal Kombat X, try the following:

  • Verify that Jason Voorhees. If it is not installed. scroll to the right of this menu to install them.
  • If Jason is already installed, press the menu button on the Xbox One controller while the packs are highlighted and uninstall them.

Try the steps above and let us know how it goes!

Thanks! :D

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Hey none of that worked.

I looked at youtube as well.

Nothing would make it uninstall, I resorted to factory reset.... it's gonna be a long night, but I'm gonna make some waffles with bacon and eggs. That'll help.

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Sorry to hear you had to factory restore your Xbox One console. Did that sort out the issue for you? Also, I hope those waffles with bacon and eggs tasted amazing! :)

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