Can't get SERIAL for GTA IV

Hello,
i bought GTA IV via internet and i have an automaticaly generated  unlock request code.
But a SERIAL number was not sent to my e-mail with a billing information as it is
mentioned on internet site
https://support.securom.com/PAunlock/index.php?c=1000&exp_serial=1

How can i get a SERIAL number to start the game.

Thanks in advance.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there!  Where did you purchase the game?  Thought the Xbox marketplace?  If you purchased it through another retailer, you may need to hit them up for help.  But if it was us, can you describe exactly where it's asking for the serial number?

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The Link you provided is not an xbox site nor a microsoft site of any kind. I'm afraid your questions will have to be aimed toward where you purchased the game from which from the page looks like securom.

At the bottom of that page your provided it says "If you are still unable to activate your application/game, please send the Serial and Unlock Request Code to *** Email address is removed for privacy *** and we will respond as soon as possible."

I would contact the email, *** Email address is removed for privacy ***

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