Can't get passed the loading screen

Everytime i attempt to watch something it begins to load, gets to a certain point, and the n just goes back to the menu screen. Can someone tell me how to fix this? I have tried everything.....changing my password, deleting the app and reinstalling it, logging off of all devices through the website, trying an array of different shows and nothing works. This is starting to get really frustrating...


Discussion Info

Last updated July 4, 2018 Views 5 Applies to:

Having the same issue here I think it could be something to do with NAT Type but not 100%

That's what I thought but my nat type is open and I have tried multiple connections with no luck. I swear if the Xbox would just let me delete the app and re download it it might fix it.

I'm having this same issue. Nothing has fixed it as o yet.

I unplugged everything and I mean everything managed to get it to buffer to 98% then it failed :( PLEASE fix this!!!