Can't figure out many errors with my xbox

I got on and i wasn't able to play games due to 397f-0000-d080-0200-8007-0570, also i have a error status code but i can play other games not all and all my downloaded content isn't working and i tryed what they recomened for others like clearing the cache and more my memory unit wont transfer the data and my xbox keeps freezing how do i resolve this?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Have you tried recovering your gamer tag? Sometimes this can help reset issues.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi LA! Does your console have the most recent Dashboard update? If so, this sounds like an issue that might be resolved be reinstalling it. To reinstall your update, perform the following steps: 

  1. On your console, go to Settings hub, and then select System.
  2. Select Storage.
  3. On your controller, press the following button sequence:
    1. Press the left bumper.
    2. Press the right bumper.
    3. Press the X button.
    4. Press the left bumper.
    5. Press the right bumper.
    6. Press the X button.
  4. When prompted, select Yes.
  5. After the console restarts, sign in using an Xbox LIVE gamertag, and download the update again.


Let us know if this helps! :) 

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I Got A New Status Code Same Starting And Everything But Ends In 0003 And What Do You Mean By Recover your Gamertag

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Oh For Miss Portia, It brings Me To Initial Setup Would that Delte All My Data And Reset My Xbox.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Greetings, LA Incorporated! For clarification, were you able to download the update? Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No, Im not able to download game updates and I never did the left bumper thing due to thinking it would reset my xbox My only game I can play Is MW3 so I dont know why I cant play my others

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey LA Incorporated, Miss Portia's suggestion will not delete all your data. It will simply delete the update and re-download. If you could give that a try and let us know the results that would be great!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello, I'm kind of scared of doing the update since my purchased game on demand I deleted and tried to re download it but its not letting me so if I cant download so i'm scared to try it and if it doesn't work that means I cant play anything so I can play all games online but only MW3 online so I want to know if it's my memoery, xbox or internet since it's 5 bars.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It sounds like the re-download of your game is an unrelated issue. If you have concerns about a title you tried to re-download unsuccessfully, I would suggest making a new thread so we can address that issue. However, I want to reassure you that as Miss Kleo mentioned, Miss Portia's steps will not delete your content. It will only re-install the update. Let us know how it goes!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

One more thing, if it wont let me re-update an I really use my Xbox and since the other thread with my same status code someone recommended to remove hard drive how do i do that?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.