Can't Download The BF4 Beta

I have tried to download the Beta for Battlefield 4 three times now and it hasn't worked, because my account has apparently been restricted from downloading games with that content. Now this doesn't make any sense because I am "of age" and all my settings on my Xbox are set so that i can download games like the Battlefield 4 Beta. I'm at a loss and i don't know what to do, someone want to help?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

When you created the account, did you enter in you actual birthday, and does that birthday put you at the Age of Majority (example, 18 in the U.S.)?

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The birthdate you entered when you created the account cannot be changed, and that's the date they system looks at to determine if you are of age.

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If your birthdate is accurate, and you've promoted your account to an adult (if it was created before you were of age), my next question is are you in a Family Plan?

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I have an account in a Family Plan that was of age when it was created, years later was added to a Family Plan, and currently is treated like an underage account.

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Are you getting any other messages/error codes when you try to download it?

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Let us know so we can keep trouble shooting to a solution.

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