Can't download purchased game

Brian - I hope they were able to get you your money back, that's just not right.

I wanted to jump in here with my question since it's the same problem with the same game...however, I *do* have a region difference: I purchased Bioshock 2 via my xboxlive account online which is registered in the U.S., but I'm currently working in Iraq and that's where I tried to have the console download the game itself. It gets to 75% and then says "Can't download Bioshock 2". No other explanation. I notice one of the mods asked if there was a region mismatch so is that a problem with this game? I was able to download and install TombRaider in the same way (purchased online with US account, downloaded to console in Iraq) with no problems.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

More than likely your issue is with region.  Not every game is available in every country outside the region(s) that it is offered.  I'm sure that once you return to the US you'll be able to download the game with no issues.

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